A local research organization realized there was a gap in their ability to effectively develop their leaders. Many employees had been with the organization for years and were highly educated in their field but had never learned the key elements of high performance leadership. Lynda was engaged to participate in a “think tank” to generate ideas and options for a leadership development curriculum customized to meet the specific needs of the organization. Following the discovery process, Lynda worked with the OD team to design specific curriculum content and instructional design. Lynda was later contracted to deliver several of the modules with a specific focus on performance management. Recognizing the many elements of successful Performance Management within the organization, the training program brought together key leaders for a highly-designed and customized session focused on setting expectations, coaching, feedback and organizational factors that can derail employees.