Leadership of this large grant making organization recognized that projected endowment growth would significantly impact infrastructure and required changes to the culture of the organization as well as the core business process of grant-making. We were engaged to work on Organizational Effectiveness (OE) including (but not limited to) Grant-Making Process Reengineering (BPR) – guiding all five (5) Program divisions within the organization to analyze and improve their business processes including reducing ownership transfers, maximizing value-added activities, and shortening cycle times. The OE work resulted in significant enhancement, standardization and scalability of the grant lifecycle process which assisted the IT Group in developing technology solutions based upon the information requirements of the process. Structural changes and cultural norms were enhanced as a result of the continuous improvement work and our methods.